--- title: Contact Donor Bridge | Book a Demo or Get Support description: Book a Donor Bridge demo, get help with a donation, or contact our team about partnerships and general inquiries in Canada and the United States. image: https://www.donorbridge.com/hubfs/og_image.png --- [![donor-bridge-logo](https://www.donorbridge.com/hs-fs/hubfs/images/donor-bridge-logo.jpg?width=120&height=45&name=donor-bridge-logo.jpg "donor-bridge-logo")](https://www.donorbridge.com/?hsLang=en) Open menu - [Home](https://www.donorbridge.com?hsLang=en) - [For Organizations](https://www.donorbridge.com/for-organizations?hsLang=en) - [About](https://www.donorbridge.com/about-us?hsLang=en) - [Contact](https://www.donorbridge.com/contact-book-demo) [Book a Demo](https://www.donorbridge.com/contact-book-demo) [![donor-bridge-logo](https://www.donorbridge.com/hs-fs/hubfs/images/donor-bridge-logo.jpg?width=120&height=45&name=donor-bridge-logo.jpg "donor-bridge-logo")](https://www.donorbridge.com/?hsLang=en) Close menu - [Home](https://www.donorbridge.com?hsLang=en) - [For Organizations](https://www.donorbridge.com/for-organizations?hsLang=en) - [About](https://www.donorbridge.com/about-us?hsLang=en) - [Contact](https://www.donorbridge.com/contact-book-demo) [Book a Demo](https://www.donorbridge.com/contact-book-demo) Contact # Talk to the right person, quickly. Book a product demo, get help with a donation, or contact the Donor Bridge team about partnerships, media or general questions. [Book a demo](https://www.donorbridge.com/contact-book-demo) ![Talk to the right person quickly](https://www.donorbridge.com/hubfs/images/Talk%20to%20the%20right%20person%20quickly.svg) ![Container-4](https://www.donorbridge.com/hubfs/images/Container-4.png) ### General inquiries Partnerships, media and general questions. [support@donorbridge.com](mailto:support@donorbridge.com) ![book-a-demo](https://www.donorbridge.com/hubfs/images/book-a-demo.png) ### Book a demo A 30-minute walkthrough **for eligible charitable organizations and fundraising teams** in Canada and the United States. [Book a Demo](https://www.donorbridge.com/contact-book-demo) ![support-icon](https://www.donorbridge.com/hubfs/images/support-icon.png) ### Donation support Help with an in-progress or recently completed donation. [support@donorbridge.com](mailto:support@donorbridge.com) ## Book your Donor Bridge demo. Tell us about your organization, then choose a time that works. We’ll tailor the conversation to your donor base, current setup and the giving methods you want to explore. ![organization-icon](https://www.donorbridge.com/hs-fs/hubfs/images/organization-icon.png?width=20&height=20&name=organization-icon.png) 30 minutes with a Donor Bridge team member ![organization-icon](https://www.donorbridge.com/hs-fs/hubfs/images/organization-icon.png?width=20&height=20&name=organization-icon.png) Focused on your organization and use case ![organization-icon](https://www.donorbridge.com/hs-fs/hubfs/images/organization-icon.png?width=20&height=20&name=organization-icon.png) No obligation ![donation-circle-icon](https://www.donorbridge.com/hubfs/images/donation-circle-icon.png) ### Have an active donation issue? If a donation is stuck, missing a receipt, or you're not sure it went through, don't wait — email us with your reference ID (found on your donation confirmation) and we'll trace it with our partner right away. Donation support is prioritized above all other inquiries. [Email donation support](mailto:jason@donorbridge.com) ## Contact & Support FAQs How quickly do you respond? Most general inquiries receive a response within one business day. Donation-support requests are prioritized based on urgency. Is the demo free? Yes. The introductory product demo is free and there is no obligation to proceed. I’m in the middle of a donation and need help. What should I do? Email [jason@donorbridge.com](mailto:jason@donorbridge.com) and include the organization name, donation method and any reference number shown in your donation flow. Do not email passwords, private keys or wallet seed phrases. Do you work with organizations in the United States? Yes. Donor Bridge is designed to support eligible organizations in both Canada and the United States. Available giving methods and onboarding requirements can vary by organization and jurisdiction. ## Quick Answers Is my donation tax deductible? Yes, all organizations on Donor Bridge are vetted Canadian Registered Charities. You will receive an official tax receipt immediately after your donation is processed. Is my donation tax deductible? Yes, all organizations on Donor Bridge are vetted Canadian Registered Charities. You will receive an official tax receipt immediately after your donation is processed. Is my donation tax deductible? Yes, all organizations on Donor Bridge are vetted Canadian Registered Charities. You will receive an official tax receipt immediately after your donation is processed. Is my donation tax deductible? Yes, all organizations on Donor Bridge are vetted Canadian Registered Charities. You will receive an official tax receipt immediately after your donation is processed. ## Built for the organizations shaping Canadian giving. From national foundations to community charities, Donor Bridge supports the organizations driving meaningful impact. ![bank-Icon](https://www.donorbridge.com/hubfs/images/bank-Icon.png) ### Bitcon chahte the text ![bank-Icon](https://www.donorbridge.com/hubfs/images/bank-Icon.png) ### Registered Charities Registered Charities ![bank-Icon](https://www.donorbridge.com/hubfs/images/bank-Icon.png) ### Registered Charities Registered Charities ## How an organization ends up on Donor Bridge A short, human review process — not an automatic scrape. We list organizations we can confidently support with the giving methods we offer. - Registration checked against public registries (CRA and IRS). ![cash](https://www.donorbridge.com/hubfs/images/cash.svg) Step 1 ### Title Description ![cash](https://www.donorbridge.com/hubfs/images/cash.svg) Step 1 ### Title Description ![cash](https://www.donorbridge.com/hubfs/images/cash.svg) Step 1 ### Title Description ## Footer [![donor-bridge-logo](https://www.donorbridge.com/hs-fs/hubfs/images/donor-bridge-logo.jpg?width=150&height=57&name=donor-bridge-logo.jpg "donor-bridge-logo")](https://www.donorbridge.com?hsLang=en) Modern Giving. Made Simple. Donor Bridge helps donors discover eligible charitable organizations and give through stock, crypto and cash across Canada and the United States - with clear education and a guided experience powered by BridgeIQ. Donor Bridge and BridgeIQ provide general educational information only, not financial, tax, investment or legal advice. Eligibility, tax treatment and documentation vary by donor, asset, recipient organization and jurisdiction. ### COMPANY - [Home](https://www.donorbridge.com?hsLang=en) - [For Organizations](https://www.donorbridge.com/for-organizations?hsLang=en) - [About](https://www.donorbridge.com/about-us?hsLang=en) - [Contact](https://www.donorbridge.com/contact-book-demo) ### LEGAL - [Privacy Policy](https://www.donorbridge.com/privacy-policy?hsLang=en) - [Terms of Service](https://www.donorbridge.com/terms-of-service?hsLang=en) © 2026 Donor Bridge Inc. All rights reserved.